Legal · in effect [VERIFY: date]
Refunds
Short and specific, so nobody has to email us to find out where they stand.
Draft pending legal review. [VERIFY: delete this box once a lawyer has signed off. Publishing a placeholder policy is worse than publishing none.]
The general position
[VERIFY: your standard refund window and whether it is unconditional]
Unclear verdicts
[VERIFY: restate that a check returning 'unclear' is not billed, so it never needs a refund]
If the service was unavailable
[VERIFY: what you credit and how it is calculated]
Annual plans
[VERIFY: whether a pro-rata refund applies on cancellation]
Statutory rights
[VERIFY: cooling-off periods that apply regardless of this policy in your markets]
How to request one
[VERIFY: the address or the account flow, and how long processing takes]
Questions about this document: legal@aivoicedetctor.com
Reviewed